Frequently Asked Questions - Parents, Home Owners, Pet Owners and Seniors

This is a list of frequently asked questions. If your question is not answered on this page, please feel free to contact us at info@needasitter.com.au.

About Our Service

• What is Need a Sitter?
• Are you an agency?
• Why should I join Need a Sitter? What makes it so different?
• I am mainly looking for a babysitter, what other types of profiles do you have on the site?
• Why don't you display email addresses and phone numbers?
• Are my personal details kept confidential? Do you share personal details with third parties?

Payment and Billing

• What are the subscription fees for parents, home owners and individuals?
• How do I pay?
• Why use PayPal.com for credit card processing?
• Do you offer a guarantee?
• Tell me more about the Lowest Price Guarantee?
• Do I get immediate access to the site after paying?
• Is my membership automatically renewed?
• How do i close my account?

Using the Site

• How do I contact a caregiver?
• How do I post a job?
• How current are the details on the site?

Technical

• I am having problems logging in or registering?
• I forgot my email address and/or password?
• What are cookies? Does the site use cookies?
• How do I enable cookies on my browser?